# Industry resources and insights

Dive into expert advice on endpoint management. Elevate your IT strategies with industry-leading insights.

## Why Most MSPs Struggle to Scale (And the 7 Stages Every MSP Goes Through Before Reaching 1,000 Endpoints)

Most MSPs grow through predictable stages, from founder driven operations to scalable service delivery. Understanding these stages helps providers identify the bottlenecks that slow growth and build systems that allow them to scale efficiently.

**Written by Level**  
**Published on March 25, 2026**

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## DNS vs DHCP Explained

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DNS translates domain names into IP addresses, while DHCP automatically assigns network settings to devices. Together they support reliable connectivity and network communication.

**Written by Level**  
**Published on Wednesday, May 20, 2026**

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## Hardware Asset Management vs IT Asset Management

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Hardware asset management focuses on physical devices, while IT asset management covers the wider technology ecosystem including software, subscriptions, and contracts. Understanding the distinction helps organizations improve visibility and governance.

**Written by Level**  
**Published on Tuesday, May 19, 2026**

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## What Is Device Lifecycle Management?

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Device lifecycle management helps organizations manage devices from procurement through retirement. It improves visibility, reduces downtime, strengthens security, and supports better IT planning.

**Written by Level**  
**Published on Monday, May 18, 2026**

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## What Is BIOS and Why Does It Matter for IT Teams?

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BIOS is firmware that initializes hardware and starts the operating system. For IT teams, BIOS and UEFI settings influence security, deployment, firmware management, and endpoint reliability.

**Written by Level**  
**Published on Monday, May 18, 2026**

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## How to Build an IT Monitoring Dashboard

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IT monitoring dashboards improve visibility across infrastructure, applications, and networks. Learn how to build dashboards that support faster incident response and better operational awareness.

**Written by Jacob Haug**  
**Published on Thursday, May 14, 2026**

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## Help Desk and RMM Workflow Automation: How MSPs Improve Efficiency and Scalability

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Learn how MSPs can use help desk and RMM workflow automation to improve efficiency, strengthen security, and scale IT operations more effectively. This guide covers automation workflows, flexible MSP stacks, operational best practices, and scalable service delivery strategies.

**Written by Level**  
**Published on Wednesday, May 13, 2026**

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## What Is Remote Device Monitoring?

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Remote device monitoring allows IT teams to monitor device health, availability, and performance remotely. It improves visibility, troubleshooting, and operational efficiency across distributed environments.

**Written by Level**  
**Published on Tuesday, May 12, 2026**

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## Backup Monitoring for MSPs

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Backup monitoring helps MSPs detect failures early and maintain reliable disaster recovery readiness. Learn how proactive backup visibility improves data protection and client trust.

**Written by Level**  
**Published on Thursday, May 7, 2026**

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## Third-Party Patch Management Explained

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This guide explains third-party patch management and why it is essential for modern IT security. It helps teams improve visibility and automate patching with Level.

**Written by Level**  
**Published on Wednesday, May 6, 2026**