Level vs. Pulseway
Say goodbye to instability, disconnections, and clunky workflows.
Pulseway users report everything from buggy remote sessions to painful automations. At Level, we’re fixing the problems others won’t.
Compare Level to Pulseway
Pulseway users often struggle with disconnections, clunky workflows, and limited support. Level offers a more stable, intuitive, and scalable experience, with fast support and a platform that's fully cloud-native.
Features
| Feature | Level | Pulseway |
|---|---|---|
| Intuitive, easy-to-learn interface | ||
| Quick setup with minimal training | .svg) | .svg) |
| Patch management included | .svg) | .svg) |
| Public pricing on website | .svg) | .svg) |
| Self-serve signup, no sales call | .svg) | |
| Fast support from actual engineers | .svg) | |
| No long-term contracts | .svg) | |
| Frequent product updates and roadmap transparency | .svg) |
Testimonials
Matt Bolding
Academic Computing Services, Rogers State University
“We’ve been using Level for over a year and have been impressed with our results. Level has continuously improved the product and added features for a reasonable price.”
Justin Hayes
CEO, Bascom Logistics
“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”
Lance Hietpas
IT Director, YMCA
“Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success.”
Key capabilities that sets Level apart
Level provides a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.
100% cloud-native RMM
No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.
Easy patching, monitoring, and alerting
Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.
Setup in minutes, not days
Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.
Stay online when it matters most
A reliable RMM is only useful if it works when you need it. Pulseway has struggled with service uptime, which undermines user trust.
What Pulseway offers
Admins have reported multiple cloud outages or slowdowns, describing the platform as sometimes “unusable” during work hours.
One long-time customer noted they were locked out for over 90 minutes, calling the repeated outages “unbelievable.”
Where Level stands out
Level RMM runs on a high-availability cloud infrastructure to ensure consistent access throughout the day.
Whether you're patching or remediating issues, Level gives you real-time control without interruption.
Get more value without frustration
Pulseway’s premium pricing raises expectations, but some users feel the cost isn’t justified by the reliability or support experience.
What Pulseway offers
Customers have expressed frustration paying high fees while still facing outages or delays in support.
One forum user noted Pulseway’s support took over an hour to respond during downtime, which made the problem worse.
Where Level stands out
Level RMM delivers enterprise-grade performance at a fair and transparent price.
Support is fast and handled by experienced engineers who focus on solutions, not sales scripts.
Remote access without workarounds
Remote tools should be seamless, regardless of the device. Pulseway’s experience has been inconsistent, especially in mixed-OS environments.
What Pulseway offers
Users working across Windows and macOS report that Pulseway’s remote tool varies in reliability and performance.
Some users also encounter unexpected licensing constraints depending on platform or configuration.
Where Level stands out
Level RMM provides native, cross-platform remote access with consistent performance across Windows and macOS.
No additional licensing is required, and setup is smooth from the first session.
Conclusion
Deliver unparalleled client support with our suite of endpoint management tools—start for free today.